Terms of Service

1.Acceptance and Binding Agreement

BY ACCESSING, BROWSING, REGISTERING FOR, OR OTHERWISE USING THE PLATFORM IN ANY MANNER, YOU (A) AGREE THAT YOU ARE AT LEAST EIGHTEEN (18) YEARS OF AGE OR THE AGE OF MAJORITY IN YOUR JURISDICTION, (B) REPRESENT THAT YOU HAVE THE FULL LEGAL RIGHT, AUTHORITY, AND CAPACITY TO ENTER INTO THESE TERMS, AND (C) AGREE TO BE LEGALLY BOUND BY THESE TERMS, INCLUDING THE ARBITRATION AGREEMENT AND CLASS ACTION WAIVER IN SECTION 19. IF YOU DO NOT AGREE TO ALL OF THESE TERMS, YOU MAY NOT ACCESS OR USE THE PLATFORM IN ANY CAPACITY AND MUST IMMEDIATELY DISCONTINUE ALL USE. YOUR USE OF THE PLATFORM CONSTITUTES A LEGALLY BINDING AGREEMENT BETWEEN YOU AND TURNT. IF YOU USE THE PLATFORM ON BEHALF OF A BUSINESS OR ORGANIZATION, YOU REPRESENT AND WARRANT THAT YOU HAVE THE FULL AUTHORITY TO BIND THAT ENTITY, IN WHICH CASE "YOU" REFERS TO BOTH YOU INDIVIDUALLY AND THAT ENTITY, AND YOU AGREE TO INDEMNIFY AND HOLD TURNT HARMLESS FROM ANY CLAIM ARISING FROM ANY LACK OF SUCH AUTHORITY.

2.Nature of the Platform — Passive Intermediary Only

TURNT IS A PASSIVE ONLINE TECHNOLOGY INTERMEDIARY AND SOFTWARE-AS-A-SERVICE PROVIDER ONLY. TURNT DOES NOT ORGANIZE, HOST, PROMOTE, SUPERVISE, OPERATE, CONTROL, ENDORSE, VERIFY, GUARANTEE, OR TAKE RESPONSIBILITY FOR ANY EVENT, SERVICE, LISTING, ORGANIZER, VENUE, ARTIST, PROMOTER, ATTENDEE, OR TRANSACTION ON OR THROUGH THE PLATFORM. ALL EVENTS, SERVICES, AND LISTINGS ARE CREATED, MANAGED, AND FULFILLED ENTIRELY BY INDEPENDENT THIRD-PARTY ORGANIZERS AND USERS OVER WHOM TURNT EXERCISES NO CONTROL. TURNT MAKES NO REPRESENTATION, WARRANTY, OR GUARANTEE OF ANY KIND REGARDING ANY EVENT, ORGANIZER, SERVICE, OR LISTING, AND DISCLAIMS ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, OR NON-INFRINGEMENT. ANY APPEARANCE OF TURNT ENDORSING OR SPONSORING AN EVENT IS COINCIDENTAL AND CREATES NO DUTY, OBLIGATION, OR LIABILITY ON THE PART OF TURNT. TURNT IS NOT A PROMOTER, TICKET ISSUER, VENUE, AGENT, BROKER, BAILEE, FIDUCIARY, OR INSURER OF ANY EVENT OR USER.

3.Organizer and User Responsibility

EVENT ORGANIZERS AND USERS ARE SOLELY AND EXCLUSIVELY RESPONSIBLE FOR ALL ASPECTS OF THEIR EVENTS, SERVICES, LISTINGS, AND CONDUCT, INCLUDING WITHOUT LIMITATION: PLANNING, VENUE COMPLIANCE, SAFETY, SECURITY, PERMITS AND LICENSING, STAFFING, TICKET FULFILLMENT, REFUNDS, CANCELLATIONS, TAX OBLIGATIONS, ADHERENCE TO ALL APPLICABLE FEDERAL, STATE, AND LOCAL LAWS, AND ALL INTERACTIONS WITH OTHER USERS. TURNT ASSUMES NO RESPONSIBILITY WHATSOEVER FOR THE CONDUCT, SAFETY, LEGALITY, ACCURACY, QUALITY, OR COMPLETION OF ANY EVENT, SERVICE, OR LISTING, OR FOR ANY ACT OR OMISSION OF ANY ORGANIZER, VENUE, ARTIST, PROMOTER, ATTENDEE, OR OTHER USER. USERS ACKNOWLEDGE THAT TURNT DOES NOT PERFORM BACKGROUND CHECKS, IDENTITY VERIFICATION (BEYOND BASIC PHONE VERIFICATION), OR DUE DILIGENCE ON ORGANIZERS, VENUES, OR ATTENDEES, AND USERS ARE SOLELY RESPONSIBLE FOR EVALUATING THE SAFETY, LEGITIMACY, AND SUITABILITY OF ANY EVENT OR SERVICE BEFORE PURCHASING, ATTENDING, OR PARTICIPATING.

4.Tickets, Payments, and No Refund Obligation

TICKETS PURCHASED THROUGH THE PLATFORM ARE ISSUED SOLELY BY THE EVENT ORGANIZER, NOT BY TURNT. ALL PAYMENT PROCESSING IS HANDLED BY INDEPENDENT THIRD-PARTY PAYMENT PROCESSORS (INCLUDING STRIPE), AND TURNT DOES NOT TOUCH, HOLD, OR GUARANTEE ANY FUNDS. TURNT IS IN NO WAY RESPONSIBLE OR LIABLE FOR ANY PAYMENT PROCESSING ERROR, FAILED TRANSACTION, CHARGEBACK, DISPUTE, FRAUD, DELAY, OR PAYMENT FAILURE. ALL REFUND, CANCELLATION, EXCHANGE, OR EVENT-CHANGE POLICIES ARE DETERMINED SOLELY BY THE EVENT ORGANIZER, AND TURNT HAS NO OBLIGATION TO MEDIATE, ADJUDICATE, OR ENFORCE ANY SUCH POLICY. UNDER NO CIRCUMSTANCES IS TURNT OBLIGATED TO ISSUE A REFUND, CREDIT, OR CHARGEBACK TO ANY USER FOR ANY REASON, AND ALL DISPUTES REGARDING PAYMENTS MUST BE DIRECTED EXCLUSIVELY TO THE RELEVANT EVENT ORGANIZER AND/OR THE PAYMENT PROCESSOR. TURNT MAY, IN ITS SOLE AND ABSOLUTE DISCRETION, REFUSE OR REVERSE ANY TRANSACTION WITHOUT LIABILITY.

5.Assumption of All Risks and Full Release

YOU ACKNOWLEDGE AND AGREE THAT ATTENDING, PARTICIPATING IN, OR TRAVELING TO OR FROM ANY EVENT OR SERVICE DISCOVERED THROUGH THE PLATFORM INVOLVES INHERENT AND UNAVOIDABLE RISKS, INCLUDING BUT NOT LIMITED TO BODILY INJURY, ILLNESS, DEATH, PROPERTY DAMAGE, THEFT, LOSS, ASSAULT, OVERCROWDING, WEATHER-RELATED HARM, EXPOSURE TO DISEASE, AND ACTS OR OMISSIONS OF ORGANIZERS, VENUES, PERFORMERS, SECURITY PERSONNEL, OTHER ATTENDEES, OR THIRD PARTIES. BY PURCHASING A TICKET, LISTING A SERVICE, OR ATTENDING OR PARTICIPATING IN ANY EVENT OR SERVICE, YOU VOLUNTARILY, KNOWINGLY, AND IRREVOCABLY ASSUME ALL SUCH RISKS AND FULL RESPONSIBILITY FOR ANY RESULTING HARM, AND YOU HEREBY COMPLETELY RELEASE, WAIVE, AND FOREVER DISCHARGE TURNT, ITS OWNERS, OFFICERS, DIRECTORS, MEMBERS, MANAGERS, EMPLOYEES, CONTRACTORS, AGENTS, AFFILIATES, SUCCESSORS, AND ASSIGNS FROM ANY AND ALL CLAIMS, DEMANDS, DAMAGES, LOSSES, LIABILITIES, COSTS, AND EXPENSES OF ANY KIND, WHETHER KNOWN OR UNKNOWN, SUSPECTED OR UNSUSPECTED, ARISING FROM OR RELATING TO ANY EVENT, SERVICE, OR YOUR USE OF THE PLATFORM. YOU INTEND THIS RELEASE TO BE BROAD AND INCLUSIVE TO THE FULLEST EXTENT PERMITTED BY LAW.

6.No Liability for Events, Organizers, or Third Parties

TO THE FULLEST EXTENT PERMITTED BY LAW, TURNT SHALL NOT BE RESPONSIBLE OR LIABLE, DIRECTLY OR INDIRECTLY, IN WHOLE OR IN PART, FOR ANY INJURY, DAMAGE, LOSS, CLAIM, DELAY, CANCELLATION, DISPUTE, FRAUD, MISREPRESENTATION, OR OTHER ISSUE ARISING FROM OR RELATED TO ANY EVENT, SERVICE, LISTING, ORGANIZER, VENUE, ARTIST, PROMOTER, ATTENDEE, OR THIRD PARTY ON OR THROUGH THE PLATFORM. TURNT HAS NO DUTY TO MONITOR, POLICE, VERIFY, OR GUARANTEE THE CONDUCT, SAFETY, LEGALITY, ACCURACY, OR COMPLETION OF ANY EVENT OR TRANSACTION, AND DISCLAIMS ANY SUCH DUTY TO THE MAXIMUM EXTENT PERMITTED BY LAW. TURNT DOES NOT GUARANTEE THAT ANY EVENT WILL OCCUR AS DESCRIBED, OR AT ALL. TURNT SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING FROM OR RELATED TO THE PLATFORM OR ANY EVENT, EVEN IF TURNT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

7.Third-Party Services and Content

THE PLATFORM MAY CONTAIN LINKS TO, INTEGRATIONS WITH, OR CONTENT FROM THIRD-PARTY SERVICES, INCLUDING PAYMENT PROCESSORS, MAPS, SOCIAL MEDIA, WEBSITES, AND EXTERNAL PLATFORMS. TURNT DOES NOT CONTROL, ENDORSE, OR WARRANT ANY THIRD-PARTY SERVICE OR CONTENT, AND IS NOT RESPONSIBLE FOR THEIR ACTIONS, POLICIES, AVAILABILITY, ACCURACY, OR CONTENT. YOUR INTERACTIONS WITH ANY THIRD-PARTY SERVICE ARE SOLELY BETWEEN YOU AND THAT THIRD PARTY, AND TURNT BEARS NO LIABILITY OF ANY KIND ARISING FROM SUCH INTERACTIONS. ANY THIRD-PARTY TERMS, PRIVACY POLICIES, OR AGREEMENTS APPLY IN ADDITION TO THESE TERMS.

8.User Conduct and Platform Integrity

YOU AGREE NOT TO MISUSE THE PLATFORM, VIOLATE ANY APPLICABLE LAW, INFRINGE THE RIGHTS OF OTHERS, OR ENGAGE IN ANY FRAUDULENT, ABUSIVE, HARASSING, HARMFUL, UNLAWFUL, OR DECEPTIVE ACTIVITY. WITHOUT LIMITATION, YOU MAY NOT: (A) USE THE PLATFORM FOR ANY ILLEGAL OR UNAUTHORIZED PURPOSE; (B) SUBMIT FALSE, MISLEADING, OR FRAUDULENT EVENT OR SERVICE INFORMATION; (C) ATTEMPT TO CIRCUMVENT PAYMENT, FEES, OR PLATFORM RULES; (D) INTERFERE WITH OR DISRUPT THE PLATFORM OR ANY USER'S USE OF IT; (E) SCRAPE, REVERSE-ENGINEER, OR ATTEMPT TO ACCESS UNDERLYING SYSTEMS OR DATA; OR (F) USE AUTOMATED MEANS TO ACCESS THE PLATFORM WITHOUT EXPRESS WRITTEN PERMISSION. TURNT RESERVES THE RIGHT, IN ITS SOLE AND ABSOLUTE DISCRETION AND WITHOUT PRIOR NOTICE OR LIABILITY, TO SUSPEND, RESTRICT, TERMINATE, OR BAN ANY ACCOUNT, REMOVE ANY CONTENT OR LISTING, OR DENY ACCESS TO THE PLATFORM AT ANY TIME, FOR ANY REASON OR NO REASON.

9.Limitation of Liability and Damages Cap

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL TURNT, ITS OWNERS, OFFICERS, DIRECTORS, MEMBERS, MANAGERS, EMPLOYEES, CONTRACTORS, AGENTS, AFFILIATES, SUCCESSORS, OR ASSIGNS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING FROM OR RELATED TO THESE TERMS, THE PLATFORM, OR ANY EVENT OR SERVICE, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT TURNT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN ANY CASE WHERE LIABILITY IS FOUND TO EXIST AGAINST TURNT (WHICH THE PARTIES AGREE SHOULD NOT OCCUR), TURNT'S TOTAL AGGREGATE LIABILITY FOR ANY AND ALL CLAIMS ARISING FROM OR RELATED TO THE PLATFORM, THESE TERMS, OR ANY EVENT OR SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO TURNT (NOT TO ANY ORGANIZER OR THIRD PARTY) FOR THE SPECIFIC TRANSACTION GIVING RISE TO THE CLAIM, OR (B) TEN U.S. DOLLARS ($10.00). THIS LIMITATION OF LIABILITY APPLIES REGARDLESS OF THE FORM OF THE ACTION AND IS A FUNDAMENTAL ELEMENT OF THE BASIS OF THE BARGAIN BETWEEN THE PARTIES.

10.Indemnification

YOU AGREE TO DEFEND, INDEMNIFY, AND HOLD HARMLESS TURNT AND ITS OWNERS, OFFICERS, DIRECTORS, MEMBERS, MANAGERS, EMPLOYEES, CONTRACTORS, AGENTS, AFFILIATES, SUCCESSORS, AND ASSIGNS FROM AND AGAINST ANY AND ALL CLAIMS, DEMANDS, DAMAGES, LIABILITIES, LOSSES, COSTS, AND EXPENSES (INCLUDING REASONABLE ATTORNEYS' FEES AND COURT COSTS) ARISING FROM OR RELATED TO: (A) YOUR USE OR MISUSE OF THE PLATFORM; (B) YOUR PARTICIPATION IN OR ATTENDANCE AT ANY EVENT OR SERVICE; (C) YOUR LISTING, ORGANIZING, OR PROMOTION OF ANY EVENT OR SERVICE; (D) YOUR VIOLATION OF THESE TERMS OR ANY APPLICABLE LAW; (E) YOUR INFRINGEMENT OR MISAPPROPRIATION OF ANY THIRD-PARTY RIGHT; OR (F) ANY ACT OR OMISSION BY YOU OR ANYONE USING YOUR ACCOUNT. THIS INDEMNIFICATION OBLIGATION SURVIVES TERMINATION OF YOUR ACCOUNT OR THESE TERMS. TURNT RESERVES THE RIGHT, AT ITS OWN EXPENSE, TO ASSUME THE EXCLUSIVE DEFENSE AND CONTROL OF ANY MATTER OTHERWISE SUBJECT TO INDEMNIFICATION BY YOU, IN WHICH CASE YOU WILL COOPERATE WITH TURNT IN ASSERTING ANY AVAILABLE DEFENSES.

11.Platform Availability — No Warranty

THE PLATFORM IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TURNT DOES NOT GUARANTEE UNINTERRUPTED, SECURE, ERROR-FREE, OR TIMELY OPERATION OF THE PLATFORM, AND EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. TURNT MAY MODIFY, SUSPEND, LIMIT, OR DISCONTINUE THE PLATFORM, IN WHOLE OR IN PART, AT ANY TIME, FOR ANY REASON OR NO REASON, WITHOUT PRIOR NOTICE OR LIABILITY. TURNT DOES NOT WARRANT THAT THE PLATFORM WILL MEET YOUR REQUIREMENTS OR THAT ANY EVENT WILL OCCUR AS DESCRIBED OR AT ALL. YOU ACKNOWLEDGE THAT TURNT IS NOT RESPONSIBLE FOR ANY DATA, CONTENT, OR LISTINGS LOST OR CORRUPTED AS A RESULT OF PLATFORM MODIFICATION, SUSPENSION, OR DISCONTINUATION.

12.Privacy

BY USING THE PLATFORM, YOU CONSENT TO THE COLLECTION, USE, AND SHARING OF YOUR INFORMATION AS DESCRIBED IN THE PLATFORM'S PRIVACY POLICY, WHICH IS INCORPORATED INTO THESE TERMS BY REFERENCE. YOU ACKNOWLEDGE THAT TURNT MAY USE AND DISCLOSE YOUR INFORMATION AS DESCRIBED IN THE PRIVACY POLICY, AND THAT YOUR EXCLUSIVE REMEDY FOR ANY CONCERN REGARDING YOUR INFORMATION IS TO STOP USING THE PLATFORM.

13.Termination and Account Suspension

TURNT RESERVES THE RIGHT, IN ITS SOLE AND ABSOLUTE DISCRETION AND WITHOUT PRIOR NOTICE OR LIABILITY, TO SUSPEND, RESTRICT, TERMINATE, OR BAN ANY ACCOUNT, REMOVE ANY CONTENT OR LISTING, DENY ACCESS TO THE PLATFORM, OR CANCEL ANY PENDING TRANSACTION, AT ANY TIME, FOR ANY REASON OR NO REASON, INCLUDING IF TURNT BELIEVES A USER HAS VIOLATED THESE TERMS OR ENGAGED IN ACTIVITY THAT MAY HARM THE PLATFORM, ITS USERS, OR THIRD PARTIES. UPON TERMINATION, ALL PROVISIONS OF THESE TERMS THAT BY THEIR NATURE SHOULD SURVIVE TERMINATION SHALL SURVIVE, INCLUDING THE LIMITATION OF LIABILITY, INDEMNIFICATION, ARBITRATION AGREEMENT, AND CLASS ACTION WAIVER. TURNT SHALL HAVE NO LIABILITY OF ANY KIND TO YOU OR ANY THIRD PARTY FOR ANY TERMINATION OR SUSPENSION.

14.Governing Law and Venue

THESE TERMS AND ANY DISPUTE ARISING FROM OR RELATING TO THEM OR THE PLATFORM SHALL BE GOVERNED BY AND CONSTRUED IN ACCORDANCE WITH THE LAWS OF THE STATE OF CALIFORNIA, UNITED STATES, WITHOUT REGARD TO ITS CONFLICT OF LAW PRINCIPLES. YOU AND TURNT AGREE THAT THE STATE AND FEDERAL COURTS LOCATED IN CALIFORNIA SHALL HAVE EXCLUSIVE JURISDICTION OVER ANY MATTER NOT SUBJECT TO MANDATORY ARBITRATION UNDER SECTION 19, AND YOU HEREBY CONSENT TO AND WAIVE ANY OBJECTION TO THE PERSONAL JURISDICTION AND VENUE OF SUCH COURTS. YOU WAIVE ANY RIGHT TO A JURY TRIAL TO THE FULLEST EXTENT PERMITTED BY LAW.

15.Changes to Terms

TURNT RESERVES THE RIGHT TO UPDATE, MODIFY, OR REPLACE THESE TERMS AT ANY TIME, IN ITS SOLE DISCRETION. TURNT WILL INDICATE THE UPDATED "EFFECTIVE DATE" AT THE TOP OF THIS PAGE. YOUR CONTINUED ACCESS TO OR USE OF THE PLATFORM FOLLOWING ANY CHANGE CONSTITUTES YOUR IRREVOCABLE ACCEPTANCE OF THE UPDATED TERMS. IF YOU DO NOT AGREE TO THE UPDATED TERMS, YOUR SOLE AND EXCLUSIVE REMEDY IS TO IMMEDIATELY DISCONTINUE ALL USE OF THE PLATFORM. TURNT HAS NO OBLIGATION TO PROVIDE YOU WITH INDIVIDUAL NOTICE OF ANY CHANGE.

16.Contact

17.SMS and Text Message Communications

BY PROVIDING YOUR PHONE NUMBER AND USING THE PLATFORM, YOU EXPRESSLY CONSENT TO RECEIVE TEXT MESSAGES (SMS) AND OTHER ELECTRONIC MESSAGES FROM TURNT AND EVENT ORGANIZERS. THESE MESSAGES MAY INCLUDE, WITHOUT LIMITATION: (A) TRANSACTIONAL MESSAGES SUCH AS TICKET CONFIRMATIONS, ORDER UPDATES, EVENT REMINDERS, CHECK-IN NOTIFICATIONS, AND ACCOUNT ALERTS; AND (B) MARKETING MESSAGES SUCH AS PROMOTIONAL OFFERS, EVENT ANNOUNCEMENTS, NEW FEATURES, AND OTHER COMMERCIAL COMMUNICATIONS. MESSAGE FREQUENCY MAY VARY. STANDARD MESSAGE AND DATA RATES MAY APPLY. YOU MAY OPT OUT OF MARKETING MESSAGES AT ANY TIME BY REPLYING STOP TO ANY MESSAGE OR BY ADJUSTING YOUR NOTIFICATION PREFERENCES IN YOUR ACCOUNT SETTINGS. OPTING OUT OF MARKETING MESSAGES DOES NOT AFFECT THE DELIVERY OF TRANSACTIONAL OR SERVICE-RELATED MESSAGES NECESSARY FOR YOUR ACCOUNT OR PURCHASES, AND DOES NOT RELIEVE YOU OF ANY OBLIGATION UNDER THESE TERMS. FOR HELP, REPLY HELP OR CONTACT US AT INFO@JOINTURNT.COM. YOU ACKNOWLEDGE THAT TURNT AND ITS SMS PROVIDERS ARE NOT LIABLE FOR ANY MISSED, DELAYED, OR UNDELIVERED MESSAGE.

18.Membership Subscription

BY COMPLETING YOUR FIRST TICKET PURCHASE, YOU AUTHORIZE TURNT TO ACTIVATE A TURNT MEMBERSHIP SUBSCRIPTION ON YOUR BEHALF. YOUR MEMBERSHIP INCLUDES A 7-DAY FREE TRIAL, AFTER WHICH YOU WILL BE CHARGED $3.49/MONTH. YOUR SUBSCRIPTION WILL AUTOMATICALLY RENEW EACH MONTH UNTIL CANCELED. YOU MAY CANCEL AT ANY TIME THROUGH YOUR ACCOUNT SETTINGS BEFORE THE NEXT BILLING DATE TO AVOID FUTURE CHARGES. TURNT IS NOT RESPONSIBLE FOR ANY CHARGE INCURRED DUE TO YOUR FAILURE TO CANCEL PRIOR TO RENEWAL, AND YOU ACKNOWLEDGE THAT ALL CHARGES ARE NON-REFUNDABLE EXCEPT WHERE REQUIRED BY LAW. YOU ARE SOLELY RESPONSIBLE FOR MONITORING YOUR SUBSCRIPTION STATUS AND BILLING. IMPORTANT: DO NOT CONTACT US BY EMAIL REGARDING MEMBERSHIP CHARGES, BILLING, OR SUBSCRIPTION PAYMENTS. ALL MEMBERSHIP AND PAYMENT INQUIRIES MUST BE SUBMITTED EXCLUSIVELY THROUGH THE SUPPORT TICKET FEATURE WITHIN THE PLATFORM. EMAILS SENT TO OUR EMAIL ADDRESS REGARDING MEMBERSHIPS OR PAYMENTS WILL NOT BE REVIEWED OR RESPONDED TO, AND DO NOT CONSTITUTE PROPER NOTICE FOR ANY BILLING DISPUTE OR CANCELLATION REQUEST. TURNT RESERVES THE RIGHT TO MODIFY MEMBERSHIP PRICING, FEATURES, OR TERMS UPON REASONABLE NOTICE, AND YOUR CONTINUED SUBSCRIPTION CONSTITUTES ACCEPTANCE OF ANY SUCH CHANGE.

19.Arbitration, Class Action Waiver, and Jury Trial Waiver

PLEASE READ THIS SECTION CAREFULLY — IT AFFECTS YOUR LEGAL RIGHTS. TO THE FULLEST EXTENT PERMITTED BY LAW, YOU AND TURNT NETWORK, LLC AGREE THAT ANY AND ALL DISPUTES, CLAIMS, OR CONTROVERSIES ARISING OUT OF OR RELATING TO THESE TERMS, THE PLATFORM, OR ANY EVENT, SERVICE, OR TRANSACTION (COLLECTIVELY, "DISPUTES") SHALL BE RESOLVED EXCLUSIVELY THROUGH FINAL AND BINDING INDIVIDUAL ARBITRATION UNDER THE FEDERAL ARBITRATION ACT (9 U.S.C. §§ 1 ET SEQ.) AND THE APPLICABLE CONSUMER ARBITRATION RULES OF THE AMERICAN ARBITRATION ASSOCIATION (AAA), EXCEPT FOR MATTERS THAT MAY PROPERLY BE BROUGHT IN SMALL CLAIMS COURT. YOU AND TURNT EACH AGREE TO BRING ANY CLAIM ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND HEREBY KNOWINGLY, VOLUNTARILY, AND IRREVOCABLY WAIVE ANY RIGHT TO PARTICIPATE IN ANY CLASS ACTION, CLASS ARBITRATION, COLLECTIVE ACTION, REPRESENTATIVE ACTION, CONSOLIDATED ACTION, OR PRIVATE ATTORNEY GENERAL ACTION, OR TO LITIGATE ANY DISPUTE IN COURT OR BEFORE A JURY. THE ARBITRATOR MAY AWARD RELIEF ONLY TO THE INDIVIDUAL PARTY BRINGING THE CLAIM AND MAY NOT CONSOLIDATE OR JOIN THE CLAIMS OF OTHER PERSONS. THE ARBITRATOR SHALL HAVE THE AUTHORITY TO AWARD THE SAME DAMAGES AND RELIEF AS A COURT, INCLUDING INJUNCTIVE RELIEF. JUDGMENT ON THE ARBITRATION AWARD MAY BE ENTERED IN ANY COURT OF COMPETENT JURISDICTION. ANY ARBITRATION SHALL TAKE PLACE IN THE STATE OF CALIFORNIA. YOU AND TURNT AGREE THAT THIS ARBITRATION AGREEMENT IS ENFORCEABLE AND BINDING UNDER THE FEDERAL ARBITRATION ACT. IF ANY PORTION OF THIS ARBITRATION AGREEMENT OR CLASS ACTION WAIVER IS FOUND TO BE UNENFORCEABLE OR INVALID BY A COURT OR ARBITRATOR OF COMPETENT JURISDICTION, THE REMAINING PORTIONS SHALL REMAIN IN FULL FORCE AND EFFECT, AND THE UNENFORCEABLE PORTION SHALL BE NARROWED RATHER THAN VOIDED. YOU ACKNOWLEDGE THAT YOU HAVE HAD THE OPPORTUNITY TO CONSULT WITH COUNSEL OF YOUR CHOOSING REGARDING THIS SECTION. NOTWITHSTANDING ANYTHING TO THE CONTRARY, YOU AGREE THAT ANY CLAIM OR DISPUTE MUST BE BROUGHT WITHIN ONE (1) YEAR AFTER THE EVENT OR CIRCUMSTANCE GIVING RISE TO THE CLAIM OR DISPUTE FIRST OCCURRED, OR SUCH CLAIM OR DISPUTE IS FOREVER BARRED AND WAIVED.